Project VRM - User contributions [en]

VRM CRM 2010 Food For Thought Dinners

2010-08-26T21:15:58Z

Windley: /* Legal Seafoods */

==Dinners==
Each dinner has a topic and a topic leader. Ideally, a brief report will come out of the dinner, and get written down below.

Food for thought dinners: Thursday, August 26th at 7pm

All dinners at 7PM, reservations held under "Berkman"

===Spice===
24 Holyoke Street, Cambridge, MA 02138
Tel: (617) 868-9560 begin_of_the_skype_highlighting (617) 868-9560 end_of_the_skype_highlighting
http://www.spicethaicuisine.com/restaurant/start.asp
http://maps.google.com/maps?client=safari&rls=en&oe=UTF-8&um=1&ie=UTF-8&q=24+Holyoke+Street,+Cambridge,+MA+02138&fb=1&gl=us&hnear=Cambridge,+MA&cid=0,0,13983633003503058163&ei=QaF2TNHYIML6lwf1gLnwCg&sa=X&oi=local_result&ct=image&resnum=1&ved=0CBMQnwIwAA

Topic: Government Relationship Management/GRM

Participants:
#_Topic/leader: Britt Blaser; http://NewGov.us
#_
#_
#_
#_
#_
#_
#_

Wait list:
#_
#_
#_

Report:

----

===Casablanca===
40 Brattle Street, Cambridge, MA 02138
Tel: (617) 868-9560
http://www.casablanca-restaurant.com/

Topic: Legal and Business- the VRM view

Participants:
#_Topic leader:Renee Lloyd
#_Joyce Searls
#_Tim Christin
#_Pete Baldwin
#_
#_
#_
#_

Wait list:
#_
#_
#_

Report:

----

===Daedalus===
45 1/2 Mount Auburn St.
Cambridge, Ma 02138
617-349-0071
http://www.daedalusharvardsquare.com/

Participants:
#_Topic/leader:
#_
#_
#_
#_
#_

Wait list:

#_
#_

Report:

----

===Grafton Street===
1230 Massachusetts Avenue, Cambridge, MA 02138
617.497.0400
http://www.graftonstreetcambridge.com/

Participants:
#_Topic/leader: Shopping Data & Personal RFP's / Tara Hunt (Shwowp)
#_Uwe Hook (www.bateshook.com)
#_Cassandra Girard
#_Joe Andrieu
#_Iain Henderson
#_Terry Taciuk
#_Charles Andres begin_of_the_skype_highlighting end_of_the_skype_highlighting
#_Adrian Gropper
#_Jerome Paradis

Wait list:
#_Pete Baldwin
#_John McKean
#_Jim Elliott

Report:

----

===Legal Seafoods===
20 University Road
Cambridge, MA 02138
617-491-9400
http://www.legalseafoods.com/restaurants/cambridge-charles-square

Topic/Participants: Automating VRM/Phil Windley
#_Craig Burton
#_Sean Bohan
#_Jonathan Yarmis
#_Dan Miller
#_Joshua Kahn
#_Dave McNamee
#_

Wait list:
#_
#_
#_

Report:

----

===Russell House Tavern===
14 JFK Street, Cambridge, MA 02138
617 500 3055
http://www.russellhousecambridge.com/
Confirmation #: 1484807496 (Berkman)

Participants:
#_Topic/leader:
#_
#_
#_
#_
#_

Wait list:
#_
#_

Report:

----

===Chang Sho Restaurant===
Chang Sho Restaurant
1712 Massachusetts Avenue, Cambridge, MA 02138-1804
(617) 547-6565
(straight up Mass Ave on the left)

Participants:
#_Topic/Leader: Doc Searls /My vacation photos, (not really) Open topic- group decides
#_
#_
#_
#_
#_
#_
#_
#_
#_

Wait list:

#_
#_
#_
#_

Report:

----

===Dolphin Seafood===
1105 Massachusetts Ave. Cambridge, MA 02138
617.661.2937
http://www.dolphinseafood.com/

Participants:

#_Topic/leader:
#_
#_
#_
#_
#_
#_
#_

Wait list:

#_
#_
#_

Report:

VRM CRM 2010

2010-08-26T17:49:59Z

Windley: /* Thursday, 26 August */

[[image:Image-Vrm-crm2010.jpeg|500px]]

== Locations ==

Day One, Pound 102, Harvard Law School

Day Two, Pound 200, Harvard law School

== Overview ==
VRM + CRM 2010 is a workshop for VRM and CRM developers and other professionals, where the process of building out common ground between the two can begin. It is hosted by [http://projectvrm.org ProjectVRM] and the [http://cyber.law.harvard.edu Berkman Center for Internet and Society] at Harvard University, and will take place at Pound Hall in Harvard Law School on Thursday and Friday, 26 and 27 August. It's free of charge, and you can [http://www.eventbrite.com/event/762292036 register here].

The common ground to be built out is the marketplace where real two-way relationships can take place, and economic value can be unlocked and grown with mimimal friction. This marketplace is potentially enormous, but as yet it does not exist. It is the intention of ProjectVRM and many other interested parties that on 28 August this new marketplace will be born and start growing. (Background posts are [http://blogs.law.harvard.edu/vrm/2010/07/28/vrm-crm-2/ here], [http://blogs.law.harvard.edu/vrm/2010/07/23/positioning-vrm/ here] and [http://blogs.law.harvard.edu/vrm/2010/07/23/cooperation-vs-coersion/ here].)

The purpose of the workshop is to get this work started. Since this will be the first VRM+CRM event of any kind, the potential leverage of participating in this workshop is quite large.

== Agenda ==

This is a workshop, rather than a conference. We will have speakers and panels, but only in the mornings, and mostly for the purpose of briefing participants and helping everybody get acquainted with each others' work — in particular what VRM developers have been up to over the past several years, how this matches up with where CRM (and social CRM) are going, and what's happening in some verticals (Real Estate, Health Care, Government, Telecom, etc.). The meat of the workshop over both days will be in the breakout sessions, where topics are chosen by the particpants in an unconference open space format. You can read more about open space [http://www.co-intelligence.org/P-Openspace.html here].

Doc Searls, who runs ProjectVRM at Harvard's Berkman Center, will lead the workshop. Kaliya Hamlin will guide the unconference/open space parts of the workshop. Kaliya is a veteran facilitator of open space workshops, and co-runs the [http://iiw11.eventbrite.com/ Internet Identity Workshop (IIW)] series with [http://windley.com Phil Windley] (who will also be at VRM_CRM 2010). VRM has from the beginning had a second home at IIW workshop sessions, and much VRM development has either originated at IIWs or been moved forward at them (even ones that have not focused on identity). We expect the same kind of progress at this workshop as well.

Notes for each breakout session will be at the [[VRM_CRM_2010_Sessions_Wiki]], and at other wiki pages linked to from there.

Here are the tentative agendas for both days:

===Thursday, 26 August===

Note: This is tentative at the moment and subject to change.

8:00am Bagels and coffee

9:00am Welcome and agenda - Doc Searls

9:20am Introduction of afternoon sessions - Kaliya Hamlin

9:30am VRM Baseline
* VRM overview, setting the stage
* VRM developments
** R-buttons/ListenLog/Emancy - Doc Searls, Adam Marcus
** Legal developments - Renee Lloyd
** Search - Joe Andrieu
** Personal Data Store (PDS) - Iain Henderson
** Personal Data Exchange (PDX) - Drummond Reed
** Context Automation, Kynextx Rule Language (KRL) - Phil Windley ([http://bit.ly/9av0uK?r=td slides] & [http://bit.ly/kntxwp KRL white paper])

10:45am CRM baseline talk and panel
* CRM baseline - Dan Miller
* CRM panel - Dan Miller, Denis Pombriant, Josh Weinberger, John McKean

11:45am Warmup for lunch and afternoon breakout sessions - Kaliya Hamlin

12:00pm Lunch at Harkness Commons

1:15pm Setting topics for the afternoon breakout sessions - Led by Kaliya Hamlin

1:45pm Breakout Open Space (unconference) Sessions

5:00pm Closing session, with reports on breakout sessions - Led by Kaliya Hamlin

6:00pm Briefing for Friday - Doc

7:00pm [[VRM_CRM 2010 Food For Thought Dinners]]. Here we have reservations at a number of local restaurants. You can sign up on the wiki at the link above, and/or on sign-up sheets. Topics will be chosen at the workshop. Payment is "dutch."

===Friday, 27 August===

Note: This is tentative at the moment and subject to change.

9:00am Welcome and agenda - Doc Searls

9:10am Introductions (for those who missed Day One) and prep for unconference sessions — Kaliya Hamlin

9:30am VRM Technology panel
* Iain Henderson
* Phil Windley
* Drummond Reed
* Craig Burton

10:30am Verticals panel
* Real Estate - Bill Wendell
* Health Care - Adrian Groper
* Government (GRM) - Britt Blaser
* Telecom - Julian Gay
* Moderator - Chris Carfi

11:30am Setting topics for the breakout workshop sessions - Led by Kaliya Hamlin

12:00 Lunch at Harkness Common

1:15pm Breakout sessions

5:00pm Closing session, with reports on breakout sessions - Led by Kaliya Hamlin

6:00pm Recap, thanks, view toward next steps - Doc Searls

== Location and Getting there ==

Pound Hall is at 1557 Massachusetts Avenue ("Mass Ave") on the Harvard Campus in Cambridge, Massachusetts. Mass Ave runs up Harvard's west side from Harvard Square. [http://www.law.harvard.edu/about/map.html Here is a map.] It is a modern brick building diagonally northeast of Cambridge Common (a park) and just south of a new building still under construction.

Street parking is limited to only two hours, and is strictly enforced. Public parking tends to be expensive.

The best way to come is by subway. Pound Hall is a short walk up "Mass Ave" from the Harvard station on the MBTA Red Line.

If you are driving, we recommend parking at the Alewife station at the end of the Red Line (it's at the inbound end of Highway 2). The cost is $7 per day, trains run constantly, and the cost of a ride is $1.50. Harvard is 3 stops (only 8 minutes) from Alewife.

If you are flying in, there are many hotels close to the Red Line. The Harvard station is about 20 minutes from downtown Boston. From Logan Airport, you take the Silver Line to the South Street station, also on the Red Line. Take the inbound train toward Alewife. (It becomes outbound when you pass the Park Street station.) Again, it's $1.50, leaves frequently, and is nearly as fast as a taxi. If there's traffic, it's faster.

VRM CRM 2010

2010-08-26T17:49:18Z

Windley: /* Thursday, 26 August */

[[image:Image-Vrm-crm2010.jpeg|500px]]

== Locations ==

Day One, Pound 102, Harvard Law School

Day Two, Pound 200, Harvard law School

== Overview ==
VRM + CRM 2010 is a workshop for VRM and CRM developers and other professionals, where the process of building out common ground between the two can begin. It is hosted by [http://projectvrm.org ProjectVRM] and the [http://cyber.law.harvard.edu Berkman Center for Internet and Society] at Harvard University, and will take place at Pound Hall in Harvard Law School on Thursday and Friday, 26 and 27 August. It's free of charge, and you can [http://www.eventbrite.com/event/762292036 register here].

The common ground to be built out is the marketplace where real two-way relationships can take place, and economic value can be unlocked and grown with mimimal friction. This marketplace is potentially enormous, but as yet it does not exist. It is the intention of ProjectVRM and many other interested parties that on 28 August this new marketplace will be born and start growing. (Background posts are [http://blogs.law.harvard.edu/vrm/2010/07/28/vrm-crm-2/ here], [http://blogs.law.harvard.edu/vrm/2010/07/23/positioning-vrm/ here] and [http://blogs.law.harvard.edu/vrm/2010/07/23/cooperation-vs-coersion/ here].)

The purpose of the workshop is to get this work started. Since this will be the first VRM+CRM event of any kind, the potential leverage of participating in this workshop is quite large.

== Agenda ==

This is a workshop, rather than a conference. We will have speakers and panels, but only in the mornings, and mostly for the purpose of briefing participants and helping everybody get acquainted with each others' work — in particular what VRM developers have been up to over the past several years, how this matches up with where CRM (and social CRM) are going, and what's happening in some verticals (Real Estate, Health Care, Government, Telecom, etc.). The meat of the workshop over both days will be in the breakout sessions, where topics are chosen by the particpants in an unconference open space format. You can read more about open space [http://www.co-intelligence.org/P-Openspace.html here].

Doc Searls, who runs ProjectVRM at Harvard's Berkman Center, will lead the workshop. Kaliya Hamlin will guide the unconference/open space parts of the workshop. Kaliya is a veteran facilitator of open space workshops, and co-runs the [http://iiw11.eventbrite.com/ Internet Identity Workshop (IIW)] series with [http://windley.com Phil Windley] (who will also be at VRM_CRM 2010). VRM has from the beginning had a second home at IIW workshop sessions, and much VRM development has either originated at IIWs or been moved forward at them (even ones that have not focused on identity). We expect the same kind of progress at this workshop as well.

Notes for each breakout session will be at the [[VRM_CRM_2010_Sessions_Wiki]], and at other wiki pages linked to from there.

Here are the tentative agendas for both days:

===Thursday, 26 August===

Note: This is tentative at the moment and subject to change.

8:00am Bagels and coffee

9:00am Welcome and agenda - Doc Searls

9:20am Introduction of afternoon sessions - Kaliya Hamlin

9:30am VRM Baseline
* VRM overview, setting the stage
* VRM developments
** R-buttons/ListenLog/Emancy - Doc Searls, Adam Marcus
** Legal developments - Renee Lloyd
** Search - Joe Andrieu
** Personal Data Store (PDS) - Iain Henderson
** Personal Data Exchange (PDX) - Drummond Reed
** Context Automation, Kynextx Rule Language (KRL) - Phil Windley [http://bit.ly/9av0uK?r=td slides] [http://bit.ly/kntxwp KRL white paper]

10:45am CRM baseline talk and panel
* CRM baseline - Dan Miller
* CRM panel - Dan Miller, Denis Pombriant, Josh Weinberger, John McKean

11:45am Warmup for lunch and afternoon breakout sessions - Kaliya Hamlin

12:00pm Lunch at Harkness Commons

1:15pm Setting topics for the afternoon breakout sessions - Led by Kaliya Hamlin

1:45pm Breakout Open Space (unconference) Sessions

5:00pm Closing session, with reports on breakout sessions - Led by Kaliya Hamlin

6:00pm Briefing for Friday - Doc

7:00pm [[VRM_CRM 2010 Food For Thought Dinners]]. Here we have reservations at a number of local restaurants. You can sign up on the wiki at the link above, and/or on sign-up sheets. Topics will be chosen at the workshop. Payment is "dutch."

===Friday, 27 August===

Note: This is tentative at the moment and subject to change.

9:00am Welcome and agenda - Doc Searls

9:10am Introductions (for those who missed Day One) and prep for unconference sessions — Kaliya Hamlin

9:30am VRM Technology panel
* Iain Henderson
* Phil Windley
* Drummond Reed
* Craig Burton

10:30am Verticals panel
* Real Estate - Bill Wendell
* Health Care - Adrian Groper
* Government (GRM) - Britt Blaser
* Telecom - Julian Gay
* Moderator - Chris Carfi

11:30am Setting topics for the breakout workshop sessions - Led by Kaliya Hamlin

12:00 Lunch at Harkness Common

1:15pm Breakout sessions

5:00pm Closing session, with reports on breakout sessions - Led by Kaliya Hamlin

6:00pm Recap, thanks, view toward next steps - Doc Searls

== Location and Getting there ==

Pound Hall is at 1557 Massachusetts Avenue ("Mass Ave") on the Harvard Campus in Cambridge, Massachusetts. Mass Ave runs up Harvard's west side from Harvard Square. [http://www.law.harvard.edu/about/map.html Here is a map.] It is a modern brick building diagonally northeast of Cambridge Common (a park) and just south of a new building still under construction.

Street parking is limited to only two hours, and is strictly enforced. Public parking tends to be expensive.

The best way to come is by subway. Pound Hall is a short walk up "Mass Ave" from the Harvard station on the MBTA Red Line.

If you are driving, we recommend parking at the Alewife station at the end of the Red Line (it's at the inbound end of Highway 2). The cost is $7 per day, trains run constantly, and the cost of a ride is $1.50. Harvard is 3 stops (only 8 minutes) from Alewife.

If you are flying in, there are many hotels close to the Red Line. The Harvard station is about 20 minutes from downtown Boston. From Logan Airport, you take the Silver Line to the South Street station, also on the Red Line. Take the inbound train toward Alewife. (It becomes outbound when you pass the Park Street station.) Again, it's $1.50, leaves frequently, and is nearly as fast as a taxi. If there's traffic, it's faster.

VRM CRM 2010 Food For Thought Dinners

2010-08-26T17:19:52Z

Windley: /* Legal Seafoods */

==Dinners==
Each dinner has a topic and a topic leader. Ideally, a brief report will come out of the dinner, and get written down below.

Food for thought dinners: Thursday, August 26th at 7pm

All dinners at 7PM, reservations held under "Berkman"

===Spice===
24 Holyoke Street, Cambridge, MA 02138
Tel: (617) 868-9560
http://www.spicethaicuisine.com/restaurant/start.asp

Participants:
#_Topic/leader: Government Relationship Management/GRM Britt Blaser
#_
#_
#_
#_
#_
#_
#_

Wait list:
#_
#_
#_

Report:

----

===Casablanca===
40 Brattle Street, Cambridge, MA 02138
Tel: (617) 868-9560
http://www.casablanca-restaurant.com/

Participants:
#_Topic/leader:
#_
#_
#_
#_
#_
#_
#_

Wait list:
#_
#_
#_

Report:

----

===Daedalus===
45 1/2 Mount Auburn St.
Cambridge, Ma 02138
617-349-0071
http://www.daedalusharvardsquare.com/

Participants:
#_Topic/leader:
#_
#_
#_
#_
#_

Wait list:

#_
#_

Report:

----

===Grafton Street===
1230 Massachusetts Avenue, Cambridge, MA 02138
617.497.0400
http://www.graftonstreetcambridge.com/

Participants:
#_Topic/leader: Shopping Data & Personal RFP's / Tara Hunt (Shwowp)
#_Uwe Hook (www.bateshook.com)
#_Cassandra Girard
#_Joe Andrieu
#_Iain Henderson
#_
#_
#_

Wait list:
#_
#_
#_

Report:

----

===Legal Seafoods===
20 University Road
Cambridge, MA 02138
617-491-9400
http://www.legalseafoods.com/restaurants/cambridge-charles-square

Topic/Participants: Automating VRM/Phil Windley
#_
#_
#_
#_
#_
#_
#_

Wait list:
#_
#_
#_

Report:

----

===Russell House Tavern===
14 JFK Street, Cambridge, MA 02138
617 500 3055
http://www.russellhousecambridge.com/
Confirmation #: 1484807496 (Berkman)

Participants:
#_Topic/leader:
#_
#_
#_
#_
#_

Wait list:
#_
#_

Report:

----

===Chang Sho Restaurant===
Chang Sho Restaurant
1712 Massachusetts Avenue, Cambridge, MA 02138-1804
(617) 547-6565
(straight up Mass Ave on the left)

Participants:
#_Topic/leader:
#_
#_
#_
#_
#_
#_
#_
#_
#_

Wait list:

#_
#_
#_
#_

Report:

----

===Dolphin Seafood===
1105 Massachusetts Ave. Cambridge, MA 02138
617.661.2937
http://www.dolphinseafood.com/

Participants:

#_Topic/leader:
#_
#_
#_
#_
#_
#_
#_

Wait list:

#_
#_
#_

Report:

VRM CRM 2010 Food For Thought Dinners

2010-08-26T17:18:58Z

Windley: /* Legal Seafoods */

==Dinners==
Each dinner has a topic and a topic leader. Ideally, a brief report will come out of the dinner, and get written down below.

Food for thought dinners: Thursday, August 26th at 7pm

All dinners at 7PM, reservations held under "Berkman"

===Spice===
24 Holyoke Street, Cambridge, MA 02138
Tel: (617) 868-9560
http://www.spicethaicuisine.com/restaurant/start.asp

Participants:
#_Topic/leader: Government Relationship Management/GRM Britt Blaser
#_
#_
#_
#_
#_
#_
#_

Wait list:
#_
#_
#_

Report:

----

===Casablanca===
40 Brattle Street, Cambridge, MA 02138
Tel: (617) 868-9560
http://www.casablanca-restaurant.com/

Participants:
#_Topic/leader:
#_
#_
#_
#_
#_
#_
#_

Wait list:
#_
#_
#_

Report:

----

===Daedalus===
45 1/2 Mount Auburn St.
Cambridge, Ma 02138
617-349-0071
http://www.daedalusharvardsquare.com/

Participants:
#_Topic/leader:
#_
#_
#_
#_
#_

Wait list:

#_
#_

Report:

----

===Grafton Street===
1230 Massachusetts Avenue, Cambridge, MA 02138
617.497.0400
http://www.graftonstreetcambridge.com/

Participants:
#_Topic/leader: Shopping Data & Personal RFP's / Tara Hunt (Shwowp)
#_Uwe Hook (www.bateshook.com)
#_Cassandra Girard
#_Joe Andrieu
#_Iain Henderson
#_
#_
#_

Wait list:
#_
#_
#_

Report:

----

===Legal Seafoods===
20 University Road
Cambridge, MA 02138
617-491-9400
http://www.legalseafoods.com/restaurants/cambridge-charles-square

Topic/Participants: Automating VRM/Phil Windley
#_
#_
#_
#_
#_
#_
#_

Wait list:
#_
#_
#_

Report:

----

===Russell House Tavern===
14 JFK Street, Cambridge, MA 02138
617 500 3055
http://www.russellhousecambridge.com/
Confirmation #: 1484807496 (Berkman)

Participants:
#_Topic/leader:
#_
#_
#_
#_
#_

Wait list:
#_
#_

Report:

----

===Chang Sho Restaurant===
Chang Sho Restaurant
1712 Massachusetts Avenue, Cambridge, MA 02138-1804
(617) 547-6565
(straight up Mass Ave on the left)

Participants:
#_Topic/leader:
#_
#_
#_
#_
#_
#_
#_
#_
#_

Wait list:

#_
#_
#_
#_

Report:

----

===Dolphin Seafood===
1105 Massachusetts Ave. Cambridge, MA 02138
617.661.2937
http://www.dolphinseafood.com/

Participants:

#_Topic/leader:
#_
#_
#_
#_
#_
#_
#_

Wait list:

#_
#_
#_

Report: