Project VRM - User contributions [en]

VRM Development Work

2015-01-10T02:09:02Z

Jernst: added ubos

Here is a partial list of VRM development efforts. (See [[Main_Page#About_VRM | About VRM]]). Some are organizations, some are commercial entities, some are standing open source code development efforts.

{| style="border-collapse: separate; border-spacing: 0; border-width: 1px; border-style: solid; border-color: #ccc; padding: 2px" align="left" style="text-align:left;"
|- style="color: white; background-color:#588F27; text-align: left;"
| '''SOFTWARE and SERVICES'''
|- style="background-color:#f0f0f0; text-align: left;"
| '''Intentcasting'''
|-
| [http://about2buy.wordpress.com About2Buy] † "A Collaborative Commerce System to Align Internet Buyers & Sellers Via Multiple Channels of Social Distribution."
|-
| [http://askforit.com AskForIt] † - individual demand aggregation and advocacy
|-
| [http://www.bepleez.com/ BePleez] † - Intentcasting
|-
| [https://www.buywithfetch.com/ Fetch] † "...all you have to do is describe what you need with a text or a photo, and your personal buying assistant will handle the rest."
|-
| [https://crowdspending.com Crowdspending] † "... gives each of us the power of all of us."
|-
| [http://gethuman.com/ GetHuman] † "Need to contact a company? Or have them call you? Get customer service faster and easier."
|-
| [http://www.homeadvisor.com HomeAdvisor] † "We help you find trusted home improvement pros."
|-
| [http://intently.co Intently] † - Intentcasting "shouts" for services
|-
| [http://instacart.com Instacart] † "The best way to shop for groceries — Delivered from the stores you love in one hour"
|-
| [http://meshwithbrands.com Mesh] † "Connect with only the things you love... See ads from brands that matter to you. And block the ones that don't."
|-
| [http://www.mytime.com/ MyTime] † "Book appointments for anything."
|-
| [http://www.nifti.com Nifti] † - Intentcasting "puts" in the market at customer (or community-) -chosen prices
|-
| [http://offersbyme.com OffersByMe] † - intentcasting for local offers
|-
| [http://www.pikaba.com/ Pikaba] † "Pikaba is Social Shopping Platform that captures consumer intent to purchase and connects them with the right local business."
|-
| [http://pricepatrolapp.com/ PricePatrol] † "monitors nearby stores for what you want at the price you want"
|-
| [http://prizzm.com Prizzm] †- Was a social CRM platform rewarding customers for telling businesses what they want, what they like, and what they have problems with. Now "demand based advertising."
|-
| [http://redbeacon.com/ RedBeacon] † "Trusted pros for a better home."
|-
| [https://www.taskrabbit.com TaskRabbit] † "Tell us what you need, let us know what we can take off your plate, choose a Tasker, hire one of our fully vetted Taskers to get the job done."
|-
| [http://www.thumbtack.com Thumbtack] † "We help you hire experienced professionals at a price that's right for you"
|-
| [http://trovi.co/ Trovi] Intentcasting; matching searchers and vendors in Portland, OR and Chandler, AZ†
|-
| [http://ubokia.com/ Übokia] † "Get anything you want on your terms."
|-
| [http://researchstudio-sat.github.io/webofneeds/ WebOfNeeds] - "A distributed marketplace driven by customer needs."
|-
| [http://www.zaarly.com/ Zaarly] † "Hire the best home services experts."
|- style="background-color:#f0f0f0; text-align: left;"
| '''PRIVACY PROTECTION'''
|-
| [http://abine.com Abine] † [http://abine.com/donottrackme Do Not Track Me], [http://abine.com/deleteme DeleteMe], [http://abine.com/maskme MaskMe] [http://www.abine.com/privacywatchdetail.php PrivacyWatch]: privacy-protecting browser extensions and services
|-
| [https://adblockplus.org AdBlock Plus] Ad and tracking blocking.
|-
| [http://www.emmettglobal.com/ Emmett] † "An easy to install browser plugin that protects your privacy online"
|-
| [http://disconnect.me/ Disconnect.me] † browser extentions to stop unwanted tracking, control data sharing
|-
| [http://ghostery.com/ Ghostery] † browser extension for tracking and controlling the trackers
|-
| [https://www.gnupg.org/ GnuPG] "encrypt and sign your data and communication"
|-
| [http://www.mozilla.org/en-US/lightbeam/ Lightbeam] "See who’s tracking you online" (from Mozilla, was Collusion)
|-
| [https://whispersystems.org Open Whisper Systems] - "Open Source security for mobile devices."
|-
| [https://owncloud.org/ OwnCloud] - "sync & share your files, calendar, contacts and more. Access your data from all your devices, on an open platform you can extend and modify."
|-
| [http://privacyfix.com/ Privacyfix] † "One dashboard for your Facebook®, LinkedIn®, and Google® privacy. Blocks over 1200 trackers."
|-
| [http://privacyscore.com/ PrivacyScore] † browser extensions and services to users and site builders for keeping track of trackers
|-
| [http://www.privowny.com/ Privowny] † - "Your personal data coach. Protect your identity/privacy. Track what the Internet knows about you."
|-
| [http://proxome.com/ ProxiMe] Geofencing private health data in treatment contexts (e.g. Ebola) [https://docs.google.com/presentation/d/1Fv5hY20kvAeOLI4Li3L8pH2x4iKHiCZVwg58iEXK6dA/edit#slide=id.g4578fde5a_30 slide presentation]
|-
| [https://www.mywickr.com/ Wickr] † "an iPhone encryption app any 3-year-old can use" and "secure communications that Leave No Trace"
|-
| [https://tails.boum.org/index.en.html Tails] "a live system that aims to preserve your privacy and anonymity. It helps you to use the Internet anonymously and circumvent censorship almost anywhere you go and on any computer but leaving no trace unless you ask it to explicitly."
|-
| [http://www.tonido.com/ Tonido] - "Access your files from anywhere. Share large files and folders with family, friends and colleagues. Setup public direct links so anyone can access the content or create a secure private share that only authorized people are allowed to access them."
|-
| [https://www.torproject.org/ Tor] and the [https://www.torproject.org/projects/torbrowser.html.en Tor Browser Bundle] "prevents somebody watching your Internet connection"
|-
| [http://ubos.net/ UBOS] - Linux distro for personal servers and internet-of-things devices controlled by the user, plus apps
|- style="background-color:#f0f0f0; text-align: left;"
| '''DATABASES'''
|-
| [http://infogrid.org/ InfoGrid] - graph database for personal networking applications
|-
| [http://projectdanube.org/ ProjectDanube] - open source software for identity and personal data services
|- style="background-color:#f0f0f0; text-align: left;"
| '''MESSAGING'''
|-
| [https://www.getconfide.com Confide] † - "Messages disappear after they're read, ensuring all of your communication remains private, confidential and always off the record."
|-
| [https://gli.ph/ Gliph] †- private, secure identity management and messaging for smartphones
|-
| [http://www.directly.com/ Directly] † - customer service Q&A site connecting to people who have worked in big companies and are willing to help when the company can’t or won't
|-
| [http://www.getabl.com/ PingUp] (was Getabl) †- chat utility for customers to engage with merchants the instant customers are looking for something
|-
| [https://otr.cypherpunks.ca/ OTR Off-the-Record Messaging] "allows you to have private conversations over instant messaging"
|-
| [http://www.trustfabric.com/ TrustFabric] † - service for managing relationships with sellers
|- style="background-color:#f0f0f0; text-align: left;"
| '''PERSONAL INFORMATION MANAGEMENT (aka PIMs; Personal Clouds, Stores, Lockers and Vaults)'''
|-
| [http://www.4thparty.com.au/ 4th Party] † "C2B platform for trusted brands"
|-
| [https://bosonweb.net BosonWeb] † "Part of a global privacy movement for redefining the Internet, where people, businesses & devices all interact within a trusted network"
|-
| [https://camlistore.org Camilstore] Personal storage system. "Note that it's a 'storage system', not just a 'file system'."
|-
| [http://www.complainapp.com/ ComplainApp] † - An iOS/Android app to "submit complaints to businesses instantly - and find people with similar complaints"
|-
| [http://connect.me/ Connect.Me] † - peer-to-peer reputation, personal agent [http://twitter.com/respectconnect @respectconnect]
|-
| [https://www.cozycloud.cc CozyCloud] † - personal cloud storage, service
|-
| [http://databanker.com/ DataBanker] - lets individual consumers aggregate and understand their personal behavioral data, and sell that data to product designers, marketers, and social researchers
|-
| [http://forgerock.com ForgeRock] † "Builds secure relationships across the modern Web including cloud, social, mobile, and enterprise environments"
|-
| [http://geddup.com/blog/about/ Geddup.com] † - personal data and relationship management
|-
| [http://glome.me Glome] † "Anonymously control Web's offerings and get paid for interacting with businesses"
|-
| [http://higgins-project.org/ Higgins] - open source, personal data
|-
| [https://www.hushmail.com/ Hushmail] † "a private email account with no ads, first class technical support and unlimited email aliases"
|-
| [http://www.informationanswers.com InformationAnswers] † "Where CRM meets VRM...a consulting and development business centred on the emerging personal data ecosystem"
|-
| [https://lastpass.com/ LastPass] † - a secure password vault and service
|-
| [https://lavaboom.com/en/ Lavaboom] † "free secure email for everybody"
|-
| [http://lockerproject.org/ The Locker Project] - open source, personal data
|-
| [https://www.mydigipass.com/ MyDigipass] † Secure login. "The ultimate password app"
|-
| [http://mydex.org/ Mydex] †- personal data stores and other services
|-
| [https://mysocialcloud.com MySocialCloud] † - personal password management [http://www.reputation.com/reputationwatch/press-releases/reputationcom-acquires-online-platform-mysocialcloud Acquired by Reputation.com on 23 July 2013]
|-
| [http://www.onecub.com/ OneCub] †- Le compte unique pour vos inscriptions en ligne (single account for online registration)
|-
| [http://www.onexus.com Oneexus] † - "Always personal, private and safe. Keep your data with Onexus Cloud."
|-
| [http://www.paoga.com/ Paoga] † - personal data, personal agent
|-
| [http://per-cloud.com/ percloud] - "A free software, portable, personal alternative to centralized email, social networking and other Web services."
|-
| [http://personal.com/ Personal.com] † - personal data storage, personal agent
|-
| [http://personal-clouds.org/ Personal Clouds] - personal cloud wiki; has [http://personal-clouds.org/logo/ logo program] for companies and products that meet the personal cloud principles
|-
| [http://pribook.me Pribook] † a personal cloud network for "personal identity, vendor relationship management and personal network of things"
|-
| [http://www.privowny.com/ Privowny] † - privacy company for protecting personal identities and for tracking use and abuse of those identities, building relationships
|-
| [http://www.qiycorporate.com/ QIY] † - independent infrastructure for managing personal data and relationships
|-
| [https://thetrustedcloudcompany.com The Trusted Cloud Company] † Personal clouds. (In private beta, February 2014.)
|-
| [http://www.trov.com Trov] † "a private online digital locker for all the information about every thing you own"
|-
| [http://urqui.com] † "The most efficient, wide ranging and accessible platforms for individual privacy and security anywhere"
|- style="background-color:#f0f0f0; text-align: left;"
| '''Transaction Management'''
|-
| [https://www.dashlane.com/ Dashlane] † - "The world's best password manager & secure digital wallet.
|- style="background-color:#f0f0f0; text-align: left;"
| '''Trust-Based or -Providing Systems and Services'''
|-
| [http://idcubed.org/ id3] - trust frameworks. Includes [http://idcubed.org/open-platform/openpds-project/ openPDS] and [http://idcubed.org/open-platform/platform/ Open Mustard Seed].
|-
| [http://respectnetwork.com/ Respect Network] † - VRM personal cloud network based on OAuth, XDI, KRL, unhosted, and other open standards, open source, and open data initiatives. Respect Network is the parent of [http://connect.me/ Connect.Me]. [http://twitter.com/respectnet @respectnet] [http://twitter.com/respectconnect @respectconnect] [http://twitter.com/drummondreed @drummondreed]
|-
| [http://trust.cc Trust.cc] Personal social graph based fraud prevention, affiliated with Social Islands
|-
|
|- style="background-color:#F7E967; text-align: left;"
| '''SERVICE PROVIDERS OR PROJECTS BUILT ON VRM PRINCIPLES'''
|-
| [http://allfiled.com Allfiled] † "The Trust Platform behind businesses who put their customers first"
|-
| [http://belmewel-register.nl/ belmewel-register.nl — the "Dutch YouMayCallMe registry"] † "reverses the customer paradigm"
|-
| [http://casius.com Casius] † "Matching home owners with pre-screened & qualified local contractors"
|-
| [http://www.citizenme.com citizenme] † a personal identity management service
|-
| [https://cldstr.com/ Cloudstore] † personal clouds
|-
| [http://datacoup.com Datacoup] † a marketplace that translates personal data into a form of currency used for exchange on goods, offers or both
|-
| [http://digitalanimal.com Digital Animal] † "Enables individuals to manifest their value in their digital networks, at their eleciton, without advertising, in an authentic, secure and participatory process"
|-
| [http://dot.UI/ dotui.com] † intelligent media solutions for retail and hospitality customers
|-
|[https://filethis.com/ FileThis] † "Take the paper and the work out of paperwork... Think outside your inbox."
|-
| [http://www.flamingo.io/ Flamingo] † Service company working toward leveling the playing field between service providers and customers
|-
| [https://web.easydns.com/ easyDNS] † Customer driven managed DNS hosting, domain tools and registration with no lock-in
|-
| [http://edentiti.com/ Edentiti] Customer driven verification of identity
|-
| [https://erisindustries.com Eris Industries] † "Secure Autonomous Serverless Distributed Application Software Stack." "We empower developers to embrace participatory software architecture via distributed computing and smart contract systems."
|-
| [http://firstretail.com First Retail Inc.] † commodity infrastructure for bi-directional marketplaces to enable the Personal RFP
|-
| [https://getsatisfaction.com Get Satisfaction] † Forum software for customer feedback
|-
| [http://hellopeter.com HelloPeter] † "Report on the service you receive from any supplier - anywhere, and tell the world. Quickly and for free."
|-
| [https://www.helpshift.com Helpshift] † "An in-app customer support platform that enables mobile apps to improve customer experience"
|-
| [http://realestatecafe.com Real Estate Cafe] † money-saving services for DIY homebuyers & FSBOs
|-
| [http://hover.com/ Hover.com] Customer-driven domain management†
|-
| [http://hypothes.is/ Hypothes.is] - open source, peer review
|-
| [http://ihealthhome.net/ iHealthHome] † "A comprehensive in-home monitoring and communication system designed for professional caregivers...enables client self-management to improve health and reduce total cost of care"

The system enables client self-management to improve health and reduce total cost of care.
|-
| [http://www.mediagoblin.org mediagoblin] - " a free software media publishing platform that anyone can run. You can think of it as a decentralized alternative to Flickr, YouTube, SoundCloud, etc."
|-
| [http://www.meeco.me/ Meeco] † "...an easy way to manage your digital life and control your information, so you can decide who you want to share it with and be rewarded for being you!
|-
| [http://www.myinfosafedirect.com MyInfoSafe] † "Helps you organize & protect your personal information"
|-
| [http://mywave.me/ MyWave] † "MyWave CMR puts the customer in charge of their data and the experience."
|-
| [http://neustar.biz/ Neustar] "Cooperation through trusted connections" †
|-
| [http://newgov.us/ NewGov.us] - GRM, Government Relationship Management
|-
| [https://ownyourinfo.com OwnYourInfo] † Personal information storing and sharing application
|-
| [https://www.peercraft.com PeerCraft] † "A personal agent offering a set of commerce tools to its individual private users. The main purpose for Peercraft is to support Vendor Relation Management - the new trade paradigm allowing consumers to express their intentions and manage their purchases on their own terms."
|-
| [http://reputation.com Reputation.com] † - Service for controlling one's reputation online
|-
| [http://www.resolver.co.uk Resolver] - "Helps you solve issues against over 1,500 key services for free"
|-
| [http://smartercomplaints.com SmarterComplaints] † "A service to help people and companies resolve disputes about products and services."
|-
| [http://www.spotflux.com/ Spotflux] † malware, tracking, unwanted ad filtration through an encrypted tunnel
|-
| [http://www.switchbook.com/ SwitchBook] † - personal search
|-
| [http://www.tangledp2p.com/ Tangled Web] † - mobile, P2P & PDS
|-
| [http://www.banyanproject.com/ The Banyan Project]- community news co-ops owned by reader/members
|-
| [https://thegooddata.org TheGoodData] † "Helps you control your personal data and make it work for a good cause"
|-
| [http://www.tiddlywiki.com/ TiddlyWiki] - a reusable non-linear personal Web notebook
|-
| [http://ting.com/ Ting] † - customer-driven mobile virtual network operator (MVNO - a cell phone company)
|-
| [http://tucows.com/ Tucows] † Parent of Ting and Hover
|-
| [http://www.virtualzero.it/ VirtualZero] - Open food platform, supply chain transparency
|-
| [http://wemakeitsafer.com/ WeMakeItSafer] † - "Items I Own sends alerts when it's important to YOU"
|-
| [http://myvu.com/ Vū] † User-driven personalized content delivery
|-
| [http://www.welcomer.me/ Welcomer] † " Private Data Dashboards show collected summaries of the personal data held by organisations and by individuals including the person themselves. The dashboard gives a summary of personal data with the ability to link through to the source data (where required)."
|-
| [http://youstice.com Youstice] † "We help customers and retailers resolve shopping issues quickly and effectively"
|
|- style="background-color:#CAFCD8; text-align: left;"
| '''INFRASTRUCTURE'''
|- style="background-color:#f0f0f0; text-align: left;"
| '''Concepts'''
|-
| [http://cyber.law.harvard.edu/projectvrm/EmanciPay EmanciPay] - dev project for customer-driven payment choices
|-
| [http://cyber.law.harvard.edu/projectvrm/GRM:_Government_Relationship_Management GRM: Government Relationship Management] - subcategory of VRM
|-
| [http://cyber.law.harvard.edu/projectvrm/ListenLog ListenLog] - personal data logging
|-
| [http://cyber.law.harvard.edu/projectvrm/Personal_RFP Personal RFP] - crowdsourcing, standards
|-
| [http://cyber.law.harvard.edu/projectvrm/R-button R-button] - UI elements for relationship members
|- style="background-color:#f0f0f0; text-align: left;"
| '''Hardware'''
|-
| [http://freedomboxfoundation.org/ Freedom Box] - personal server on free software and hardware
|-
| [http://indieboxproject.org/ Indie Box] - run open-source web applications on personal server in your home
|-
| [https://www.personalserver.com/ Personal Server] - "Life is better when you have your own server and are in control of your digital life"
|-
| [http://precipit.at/ Precipitat, WebBox] - new architecture for decentralizing the Web, little server
|-
| [https://protonet.info/en/ Protonet] † - "we’ve built the hardware and software to eliminate the need for cloud services and for IT expertise."
|-
| [http://www.scanadu.com Scanadu] † - A scanner packed with sensors designed to read your vital signs and send them wirelessly to your smartphone
|-
|- style="background-color:#f0f0f0; text-align: left;"
| '''Standards, Frameworks, Code bases and Protocols'''
|-
| [https://arkos.io/cloud arkOS] A personal cloud operating system.
|-
| [http://cloudos.me CloudOS] An operating system for personal clouds and [http://www.slideshare.net/windley/picos-and-fuse-defrag PICOs] (persistent compute objects).
|-
| [http://cliquespace.net CliqueSpace] A system that models user and device interactions. See [http://ssrn.com/abstract=1714848 this SSRN paper].
|-
| [http://www.cyanogenmod.org/ cyanogenmod] Replaces current Android install with one that doesn't narc you to Google
|-
| [http://datownia.com/ Datownia] † - builds APIs from Excel spreadsheets held in Dropbox
|-
| [https://www.ethereum.org/ Etherium] - "a platform and a programming language that makes it possible for any developer to build and publish next-generation distributed applications."
|-
| [http://www.fintp.org/ FinTP] - "the first open source application for financial transactions"
|-
| [http://innotribe.com/2012/10/31/discover-digital-asset-grid-2/ Digital Asset Grid] S prototype for secure and accountable Intentcasting infrastructure, funded by SWIFT [http://innotribe.com Innotribe].
|-
| [http://www.eventedapi.org/ Evented APIs] - new standard for live web interactivity
|-
| [http://hubofallthings.com Hub of All Things (HAT)] "Platform for a multi-sided market powered by the Internet of Things" and "understanding context and lived lives; new economic and business models; the future of connected things in the home; personalised products and services; data ownership and empowerment of the individual in a fully connected digital world."
|-
| [https://github.com/kynetx/krl KRL (Kinetic Rules Language)] - personal event networks, personal rulesets, programming Live Web interactions [http://twitter.com/windley @windley]
|-
| [http://kynetx.com/ Kynetx] † - personal clouds, personal rule languages, etc. See [http://twitter.com/windley @windley] and [https://github.com/kynetx this Github collection].
|-
| [https://github.com/CSEMike/OneSwarm Oneswarm] - privacy protecting peer-to-peer data sharing
|-
|- [http://infogrid.org/ InfoGrid] RESTful Web Graph database
|-
| http://www.mozilla.org/en-US/persona/ Mozilla Persona] - a privacy-protecting one-click email-based way to do single sign on at websites
|-
| [http://owncloud.org Owncloud] "provides universal access to your files via the web, your computer or your mobile devices — wherever you are."
|-
| [http://per-cloud.com/ percloud] "personal cloud free software." Currently in [http://www.indiegogo.com/projects/personal-cloud-free-software fund raising]. Explained [http://stop.zona-m.net/2013/10/the-real-problem-that-the-percloud-wants-to-solve-and-why-its-still-necessary/ here].
|-
| [http://tahrirproject.org/ Tahrir] — "aims to be a distributed, decentralized, scalable, and anonymous "workalike" for services like Twitter, Google Plus, and Facebook"
|-
| [http://tas3.eu/ TAS3.eu — Trusted Architecture for Securely Shared Services] - R&D toward a trusted architecture and set of adaptive security services for individuals
|-
| [http://telehash.org/ Telehash] - standards, personal data protocols
|-
| [http://tent.io/ Tent] - open decentralized protocol for personal autonomy and social networking
|-
| [http://themineproject.org/ The Mine! Project] - personal data, personal agent
|-
| [http://kantarainitiative.org/confluence/display/uma/ UMA] - standards
|-
| [http://code.google.com/p/webfinger/ webfinger] - personal Web discovery, finger over HTTP
|-
| [http://www.oasis-open.org/committees/xdi/ XDI] - OASIS semantic data interchange standard
|-
|
|- style="background-color:#A9CF54; text-align: left;"
| '''PEOPLE'''
|- style="background-color:#f0f0f0; text-align: left;"
| '''Analysts, Research organizations and Consultants'''
|-
| [http://ctrl-shift.co.uk/ Ctrl-SHIFT] † - analysts
|-
| [http://www.pureprofile.com/ PureProfile] † "Connects you with a range of paid surveys,
cool insights and content matched to you"
|-
| [http://synergetics.be/ Synergetics] † - VRM for job markets
|-
| [http://therexpedition.com The REXpedition] † "The relationship economy expedition"
|-
| [http://healthurl.com/ HealthURL] - "Helps for-profit and not-for-profit organizations navigate rapid change in medical device and health information technology to bring simple and fully connected products and services to market."
|
|- style="background-color:#D8BFD8; text-align: left;"
| '''CONSORTIA, ORGANIZATIONS, WORKGROUPS'''
|- style="background-color:#f0f0f0 text-align: left;"
|-
| [http://customercommons.org Customer Commons] - "for liberated, powerful and respected customers"
|-
| [http://dataprivacylab.org Data Privacy Lab] "a program in the Institute for Quantitative Social Science (IQSS) at Harvard University... to provide intellectual leadership to society in shaping the evolving relationship between technology and the legal right to or public expectation of privacy in the collection and sharing of data."
|-
| [http://fing.org/ Fing.org] - VRM fostering organization in France
|-
| [http://happathon.com The H(app)athon Project] "Connecting Happiness to Action"
|-
| [http://kantarainitiative.org/confluence/display/infosharing/Home Information Sharing Workgroup at Kantara] - legal agreements, trust frameworks
|-
| [http://www.midatalab.org.uk/ Midata Innovation Lab] "Working to give consumers better access to the personal data that companies hold about them. @ Department for Business, Innovation & Skills (BIS)."
|-
| [https://www.gov.uk/government/policies/providing-better-information-and-protection-for-consumers/supporting-pages/personal-data Midata] "Providing better information and protection for consumers. Organisation: Department for Business, Innovation & Skills"
|-
| [http://patientprivacyrights.org/ Patient Privacy Rights] - Patient privacy advocacy organization
|-
| [http://personaldataecosystem.org/ Personal Data Ecosystem Consortium] (PDEC) - industry collaborative
|-
| [http://thegovlab.org The Gov Lab] - "The Governance Lab (the GovLab) brings together thinkers and doers who design, implement, and study technology enabled solutions that advance a collaborative, networked approach to reinvent institutions of governance."
|-
|- style="background-color:#8FBC8F; text-align: left;"
| '''MEETUPS, CONFERENCES AND EVENTS'''
|- style="background-color:#f0f0f0; text-align: left;"
|-
| [http://www.internetidentityworkshop.com/ IIW: Internet Identity Workshop] - Twice-yearly unconference in Mountain View. Coming up on our 20th in April 2015.

NOTES: 
† Indicates companies. Others are organizations, development projects or both. Some development projects are affiliated with companies. 
A - creating standard 
B - Using other standards 
1 - EventedAPI

VRM Development Work

2014-02-20T21:55:50Z

Jernst: added personal clouds logo program and indie box project

VRM Development Work

2013-05-16T14:18:23Z

Jernst: fixed markup

Main Page

2012-02-09T20:50:58Z

Jernst: Added InfoGrid

== About VRM ==

VRM stands for [http://en.wikipedia.org/wiki/Vendor_Relationship_Management '''Vendor Relationship Management''']. VRM tools provide customers with both ''independence'' from vendors and ''better ways of engaging'' with vendors. The same tools can also support individuals' relations with schools, churches, government entities and other kinds of organizations.

To vendors, VRM is the customer-side counterpart of CRM (or [http://en.wikipedia.org/wiki/Customer_Relationship_Management Customer Relationship Management]). VRM tools provide customers with the means to bear their side of the relationship burden. They relieve CRM of the perceived need to "capture," "acquire," [http://en.wikipedia.org/wiki/Vendor_lock-in "lock in,"] "manage," and otherwise employ the language and thinking of slave-owners when dealing with customers. With VRM operating on the customer's side, CRM systems will no longer be alone in trying to improve the ways companies relate to customers. Customers will be also be involved, as fully empowered participants, rather than as captive followers.

== VRM Principles ==

VRM development work is based on the belief that ''free customers are more valuable than captive ones'' to themselves, to vendors, and to the larger economy. To be free 

#Customers must enter relationships with vendors as '''independent actors'''.
#Customers must be the '''points of integration for their own data'''.
#Customers must have '''control of data they generate and gather'''. This means they must be able to share data selectively and voluntarily.
#Customers must be able to '''assert their own terms of engagement'''.
#Customers must be '''free to express their demands and intentions outside of any one company's control'''.

== VRM Goals ==

In the "Markets Are Relationships" chapter of the [http://www.cluetrain.com/Cluetrain_10/index.html 10th Anniversary edition] of ''The Cluetrain Manifesto'', Doc Searls writes this about the goals of VRM efforts:

#'''Provide tools for individuals to manage relationships with organizations'''. These tools are personal. That is, they belong to the individual in the sense that they are under the individual's control. They can also be social, in the sense that they can connect with others and support group formation and action. But they need to be personal first.
#'''Make individuals the collection centers for their own data''', so that transaction histories, health records, membership details, service contracts, and other forms of personal data are no longer scattered throughout a forest of silos.
#'''Give individuals the ability to share data selectively''', without disclosing more personal information than the individual allows.
#'''Give individuals the ability to control how their data is used by others''', and for how long. At the individual's discretion, this may include agreements requiring others to delete the individual's data when the relationship ends.
#'''Give individuals the ability to assert their own terms of service''', reducing or eliminating the need for organization-written terms of service that nobody reads and everybody has to "accept" anyway.
#'''Give individuals means for expressing demand in the open market''', outside any organizational silo, without disclosing any unnecessary personal information.
#'''Make individuals platforms for business''' by opening the market to many kinds of third party services that serve buyers as well as sellers
#'''Base relationship-managing tools on open standards and open APIs (application program interfaces)'''. This will support a rising tide of activity that will lift an infinite variety of business boats plus other social goods.

== VRM Tools ==

These are ideal characteristics of VRM tools:

#'''VRM tools are personal'''. As with hammers, wallets, cars and mobile phones, people use them as individuals,. They are social only in secondary ways.
#'''VRM tools help customers express intent'''. These include preferences, policies, terms and means of engagement, authorizations, requests and anything else that’s possible in a free market, outside any one vendor’s silo or ranch.
#'''VRM tools help customers engage'''. This can be with each other, or with any organization, including (and especially) its CRM system.
#'''VRM tools help customers manage'''. This includes both their own data and systems and their relationships with other entities, and their systems.
#'''VRM tools are substitutable'''. This means no source of VRM tools can lock users in.

== VRM Development Work ==

Here is a partial list of VRM development efforts. Some are organizations, some are commercial entities, some are standing open source code development efforts:

{|border="1" align="center" style="text-align:center;"
!align="left"|Project Description
!Dev project
!FOSS
!PDS
!Standard(s)
!Language
!Communications
!Service
!Open API
|-
|align="left"|[http://www.azigo.com/ Azigo.com] † - personal data, personal agent
|
|
|✓
| B
|
|
|✓
|
|-
|align="left"|[http://connect.me/ Connect.Me] † - peer-to-peer reputation, personal agent
|
|
|
|
|
|
|
|
|-
|align="left"|[http://ctrl-shift.co.uk/ Ctrl-SHIFT] † - analysts
|
|
|
|
|
|
|
|
|-
|align="left"|[http://dot.UI dot.UI] †
|
|
|
|
|
|
|
|
|-
|align="left"|[[EmanciPay]] - person-driven payments
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://www.eventedapi.org/ Evented APIs] - standards
|✓
|
|
|✓ AB
|
|
|
|
|-
|align="left"|[http://freedomboxfoundation.org/ Freedom Box] personal server
|✓
|
|
|
|
|✓
|
|
|-
|align="left"|[http://www.getabl.com/ Getabl] †
|
|
|
|
|
|
|✓
|
|-
|align="left"|[[GRM: Government Relationship Management]] - subcategory of VRM
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://higgins-project.org Higgins] - open source, personal data
|✓
|✓
|✓
| B
|
|
|
|
|-
|align="left"|[http://idcubed.org id3] - trust frameworks
|✓
|✓
|✓
| B
|
|
|
|
|-
|align="left"|[http://infogrid.org InfoGrid] - graph database for personal networking applications
|✓
|✓
|✓
| B
|
|✓
|✓
|✓
|-
|align="left"|[http://www.insidr.com/ Insidr] † - fourth party, agent
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://kantarainitiative.org/confluence/display/infosharing/Home Information Sharing Workgroup at Kantara] - legal agreements, trust frameworks
|✓
|
|
|
|
|
|
|
|-
|align="left"|[https://github.com/kynetx/krl KRL (Kinetic Rules Language)] - personal event networks, personal rulesets
|✓
|
|
|
|
|
|✓
|
|-
|align="left"|[http://kynetx.com Kynetx] † - personal event networks, personal rulesets
|✓
|
|
|
|
|
|✓
|
|-
|align="left"|[[ListenLog]] - personal data logging
|✓
|
|✓
|
|
|
|
|
|-
|align="left"|[https://github.com/quartzjer/Locker#readme The Locker Project] - open source, personal data
|✓
|✓
|✓
|
|
|
|
|
|-
|align="left"|[http://hover.com Hover.com] †
|
|
|
|
|
|
|
|
|-
|align="left"|[http://hypothes.is Hypothes.is] - open source, peer review
|✓
|✓
|
|
|
|
|
|
|-
|align="left"|[http://myinfo.cl MyInfo.cl] (Transitioning from [http://vrm.cl VRM.cl] †
|
|
|
|
|
|
|
|
|-
|align="left"|[http://newgov.us/ NewGov.us] - GRM
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://www.paoga.com/ Paoga] † - personal data, personal agent
|
|
|✓
|
|
|
|✓
|
|-
|align="left"|[http://pegasuspublic.wikispaces.com/ Pegasus]
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://personal.com Personal.com] † - personal data storage, personal agent
|
|
|✓
|
|
|
|✓
|
|-
|align="left"|[http://personaldataecosystem.org/ Personal Data Ecosystem Consortium (PDEC)] - industry collaborative
|✓
|✓
|✓
|✓
|
|
|
|
|-
|align="left"|[[Personal RFP]] - crowdsourcing, standards
|✓
|
|
|✓
|
|
|
|
|-
|align="left"|[http://precipit.at Precipitat, WebBox] New arch for decentralizing the Web, little server
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://www.privowny.com/ Privowny] †
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://prizzm.com Prizzm] †
|
|
|
|
|
|
|
|
|-
|align="left"|[http://projectdanube.org/ ProjectDanube] - open source, personal data
|✓
|✓
|✓
|
|
|
|✓
|
|-
|align="left"|[http://www.projectnori.org/ Project Nori] - open source, personal data
|✓
|✓
|✓
|
|
|
|
|
|-
|align="left"|[http://www.qiycorporate.com/ QIY] † - personal data, personal agent
|
|
|✓
|
|
|
|
|
|-
|align="left"|[[R-button]] - standards
|✓
|
|
|✓
|
|
|
|
|-
|align="left"|[http://redbeacon.com RedBeacon] † - personal shopping
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://sing.ly/ Singly] † - personal agent
|
|
|✓
|
|
|
|✓
|
|-
|align="left"|[http://www.socialnori.org/ Social Nori] - personal data, personal agent
|✓
|
|✓
|
|
|
|
|
|-
|align="left"|[http://www.switchbook.com/ SwitchBook] † - personal search
|
|
|
|
|
|
|
|
|-
|align="left"|[http://www.tangledp2p.com Tangled Web] † - mobile, P2P & PDS
|
|
|✓
|
|
|✓
|✓
|
|-
|align="left"|[http://tas3.eu/ TAS3.eu — Trusted Architecture for Securely Shared Services] - R&D toward a trusted architecture and set of adaptive security services for individuals
|✓
|✓
|
|✓
|
|
|
|
|-
|align="left"|[http://telehash.org Telehash] - standards, personal data protocols
|✓
|
|
|✓
|
|
|
|
|-
|align="left"|[http://www.banyanproject.com/ The Banyan Project]
|✓
|✓
|
|
|
|
|✓
|
|-
|align="left"|[http://themineproject.org/ The Mine! Project] - personal data, personal agent
|✓
|
|✓
|
|
|
|
|
|-
|align="left"|[http://www.thimbl.net/ Thimbl] †
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://www.thumbtack.com/ Thumbtack] † - personal markets
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://www.tiddlywiki.com/ TiddlyWiki] - a reusable non-linear personal Web notebook
|✓
|✓
|✓
|
|
|
|
|
|-
|align="left"|[http://ting.com/ Ting] †
|
|
|
|
|
|✓
|✓
|
|-
|align="left"|[http://www.trustfabric.com/ TrustFabric] † - personal networks
|
|
|
|
|
|
|
|
|-
|align="left"|[http://tucows.com Tucows] †
|
|
|
|
|
|✓
|✓
|
|-
|align="left"|[http://ubokia.com Übokia] personal RFP†
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://kantarainitiative.org/confluence/display/uma/ UMA] - standards
|✓
|
|
|✓
|
|
|
|
|-
|align="left"|[http://synergetics.be Synergetics] † - VRM for job markets
|
|
|
|
|
|
|✓
|
|-
|align="left"| [http://www.virtualzero.it/ VirtualZero] - Open food platform, supply chain transparency
|✓
|
|
|
|
|✓
|✓
|
|-
|align="left"|[http://www.vrmhub.net VRM Hub] Group meeting in London
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://www.vrmlabs.net VRM Labs] Research
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://code.google.com/p/webfinger/ webfinger] - standards
|✓
|✓
|
|✓
|
|✓
|
|
|-
|align="left"|[http://www.zaarly.com/ Zaarly] † personal RFP
|
|
|
|
|
|
|✓
|
|-
|}
NOTES:
† Indicates companies. Others are organizations, development projects or both. Some development projects are affiliated with companies. (e.g. Telehash and The Locker Project with Singly, and KRL with Kynetx.)
A - creating standard
B - Using other standards
1 - EventedAPI

== ProjectVRM Resources ==

* ProjectVRM [[mailing list]]
* ProjectVRM [http://blogs.law.harvard.edu/vrm blog]
* [[VRM FAQ]]
* VRM [Twitter stream http://twitter.com/vrm]

Conference Call archive and audio links can be found at the [[Project_VRM:Community_Portal | Community Portal]] page.

== VRM Events ==

Also see [http://cyber.law.harvard.edu/projectvrm/Events Events] page.
ProjectVRM events take place once or twice per year:
=== Upcoming Events ===
2012
* [http://panelpicker.sxsw.com/ideas/view/13611 Are Free Customers More Valuable Than Captive Ones?], by [http://doc.searls.com Doc Searls] at [http://sxsw.com/interactive South by Southwest Interactive], Austin, Texas, March 9-13.

=== Past Events ===
2011
*[http://www.internetidentityworkshop.com/iiw-12/ IIW #12][http://www.chenkrahman.com/ ,] May 3-5, Mountain View, CA
*[http://www.cvent.com/events/conversational-commerce-conference/event-summary-f70a703bbabf4cda930c1412dee2bf4f.aspx Conversational Commerce Conference], February 2-3, San Francisco
* [http://impact.kynetx.com/ IMPACT/2011], March 22-23, Salt Lake City, UT
* VRM Gathering at [[SXSW Interactive 2011]]
* [http://iiw12.eventbrite.com/ IIW XII (2011-A)] May 3-5, 2011, Mountain View, CA
* [http://iiw13.eventbrite.com/ IIW XIII (2011-B)] October 18-20, 2011, Mountain View, CA]

2010
* [[VRM+CRM%202010]] August 26-27 Harvard University, Cambridge, MA.

2009
* [[VRooM Leadership Workshop]] took place on 31 Oct * 1 Nov in Mountain View, CA
* [[VRM East Coast Workshop 2009]] (VRooM 2009) took place on 12-13 October at Harvard University
* [[VRM at SXSW 2009]] were meetings during SXSW in March 2009, Austin, TX
* [[VRM West Coast Workshop 2009]] took place May 15-16, 2009 in Palo Alto, CA.

2008
* [[VRM2008]] took place in Munich on 21/22 April 2008
* [[VRM Workshop 2008]] took place in July 2008 at Harvard University

[http://www.vrmhub.net/ VRM Hub] is a series of monthly meetings in London.

Other meetings and workshops take place before and during [http://www.internetidentityworkshop.com/ Internet Identity Workshops] in Mountain View, California, each Fall and Spring. VRM is also a topic at [http://kynetximpactspring2010.eventbrite.com/ Kynetx Impact] conferences.

== ProjectVRM Participation ==

We have two mailing lists:

* Our main [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list]
* Our geeks-only [https://cyber.law.harvard.edu/lists/info/opensourcevrm Open Source VRM developers list]

You can edit this wiki by:
* registering up at the top of this page
* sending e-mail to the [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list] asking to be enabled as an editor (to combat the spam problem).

And we encourage you to use the hashtag #VRM when blogging about the topic.

== Internal Links ==

* [[Comittees]]
* [[VRM History]]
* [[VRM Research Opportunities]]
* [[Implications]]

Main Page

2012-02-09T20:47:39Z

Jernst: Fixed somebody else's typo

== About VRM ==

VRM stands for [http://en.wikipedia.org/wiki/Vendor_Relationship_Management '''Vendor Relationship Management''']. VRM tools provide customers with both ''independence'' from vendors and ''better ways of engaging'' with vendors. The same tools can also support individuals' relations with schools, churches, government entities and other kinds of organizations.

To vendors, VRM is the customer-side counterpart of CRM (or [http://en.wikipedia.org/wiki/Customer_Relationship_Management Customer Relationship Management]). VRM tools provide customers with the means to bear their side of the relationship burden. They relieve CRM of the perceived need to "capture," "acquire," [http://en.wikipedia.org/wiki/Vendor_lock-in "lock in,"] "manage," and otherwise employ the language and thinking of slave-owners when dealing with customers. With VRM operating on the customer's side, CRM systems will no longer be alone in trying to improve the ways companies relate to customers. Customers will be also be involved, as fully empowered participants, rather than as captive followers.

== VRM Principles ==

VRM development work is based on the belief that ''free customers are more valuable than captive ones'' to themselves, to vendors, and to the larger economy. To be free 

#Customers must enter relationships with vendors as '''independent actors'''.
#Customers must be the '''points of integration for their own data'''.
#Customers must have '''control of data they generate and gather'''. This means they must be able to share data selectively and voluntarily.
#Customers must be able to '''assert their own terms of engagement'''.
#Customers must be '''free to express their demands and intentions outside of any one company's control'''.

== VRM Goals ==

In the "Markets Are Relationships" chapter of the [http://www.cluetrain.com/Cluetrain_10/index.html 10th Anniversary edition] of ''The Cluetrain Manifesto'', Doc Searls writes this about the goals of VRM efforts:

#'''Provide tools for individuals to manage relationships with organizations'''. These tools are personal. That is, they belong to the individual in the sense that they are under the individual's control. They can also be social, in the sense that they can connect with others and support group formation and action. But they need to be personal first.
#'''Make individuals the collection centers for their own data''', so that transaction histories, health records, membership details, service contracts, and other forms of personal data are no longer scattered throughout a forest of silos.
#'''Give individuals the ability to share data selectively''', without disclosing more personal information than the individual allows.
#'''Give individuals the ability to control how their data is used by others''', and for how long. At the individual's discretion, this may include agreements requiring others to delete the individual's data when the relationship ends.
#'''Give individuals the ability to assert their own terms of service''', reducing or eliminating the need for organization-written terms of service that nobody reads and everybody has to "accept" anyway.
#'''Give individuals means for expressing demand in the open market''', outside any organizational silo, without disclosing any unnecessary personal information.
#'''Make individuals platforms for business''' by opening the market to many kinds of third party services that serve buyers as well as sellers
#'''Base relationship-managing tools on open standards and open APIs (application program interfaces)'''. This will support a rising tide of activity that will lift an infinite variety of business boats plus other social goods.

== VRM Tools ==

These are ideal characteristics of VRM tools:

#'''VRM tools are personal'''. As with hammers, wallets, cars and mobile phones, people use them as individuals,. They are social only in secondary ways.
#'''VRM tools help customers express intent'''. These include preferences, policies, terms and means of engagement, authorizations, requests and anything else that’s possible in a free market, outside any one vendor’s silo or ranch.
#'''VRM tools help customers engage'''. This can be with each other, or with any organization, including (and especially) its CRM system.
#'''VRM tools help customers manage'''. This includes both their own data and systems and their relationships with other entities, and their systems.
#'''VRM tools are substitutable'''. This means no source of VRM tools can lock users in.

== VRM Development Work ==

Here is a partial list of VRM development efforts. Some are organizations, some are commercial entities, some are standing open source code development efforts:

{|border="1" align="center" style="text-align:center;"
!align="left"|Project Description
!Dev project
!FOSS
!PDS
!Standard(s)
!Language
!Communications
!Service
!Open API
|-
|align="left"|[http://www.azigo.com/ Azigo.com] † - personal data, personal agent
|
|
|✓
| B
|
|
|✓
|
|-
|align="left"|[http://connect.me/ Connect.Me] † - peer-to-peer reputation, personal agent
|
|
|
|
|
|
|
|
|-
|align="left"|[http://ctrl-shift.co.uk/ Ctrl-SHIFT] † - analysts
|
|
|
|
|
|
|
|
|-
|align="left"|[http://dot.UI dot.UI] †
|
|
|
|
|
|
|
|
|-
|align="left"|[[EmanciPay]] - person-driven payments
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://www.eventedapi.org/ Evented APIs] - standards
|✓
|
|
|✓ AB
|
|
|
|
|-
|align="left"|[http://freedomboxfoundation.org/ Freedom Box] personal server
|✓
|
|
|
|
|✓
|
|
|-
|align="left"|[http://www.getabl.com/ Getabl] †
|
|
|
|
|
|
|✓
|
|-
|align="left"|[[GRM: Government Relationship Management]] - subcategory of VRM
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://higgins-project.org Higgins] - open source, personal data
|✓
|✓
|✓
| B
|
|
|
|
|-
|align="left"|[http://idcubed.org id3] - trust frameworks
|✓
|✓
|✓
| B
|
|
|
|
|-
|align="left"|[http://www.insidr.com/ Insidr] † - fourth party, agent
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://kantarainitiative.org/confluence/display/infosharing/Home Information Sharing Workgroup at Kantara] - legal agreements, trust frameworks
|✓
|
|
|
|
|
|
|
|-
|align="left"|[https://github.com/kynetx/krl KRL (Kinetic Rules Language)] - personal event networks, personal rulesets
|✓
|
|
|
|
|
|✓
|
|-
|align="left"|[http://kynetx.com Kynetx] † - personal event networks, personal rulesets
|✓
|
|
|
|
|
|✓
|
|-
|align="left"|[[ListenLog]] - personal data logging
|✓
|
|✓
|
|
|
|
|
|-
|align="left"|[https://github.com/quartzjer/Locker#readme The Locker Project] - open source, personal data
|✓
|✓
|✓
|
|
|
|
|
|-
|align="left"|[http://hover.com Hover.com] †
|
|
|
|
|
|
|
|
|-
|align="left"|[http://hypothes.is Hypothes.is] - open source, peer review
|✓
|✓
|
|
|
|
|
|
|-
|align="left"|[http://myinfo.cl MyInfo.cl] (Transitioning from [http://vrm.cl VRM.cl] †
|
|
|
|
|
|
|
|
|-
|align="left"|[http://newgov.us/ NewGov.us] - GRM
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://www.paoga.com/ Paoga] † - personal data, personal agent
|
|
|✓
|
|
|
|✓
|
|-
|align="left"|[http://pegasuspublic.wikispaces.com/ Pegasus]
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://personal.com Personal.com] † - personal data storage, personal agent
|
|
|✓
|
|
|
|✓
|
|-
|align="left"|[http://personaldataecosystem.org/ Personal Data Ecosystem Consortium (PDEC)] - industry collaborative
|✓
|✓
|✓
|✓
|
|
|
|
|-
|align="left"|[[Personal RFP]] - crowdsourcing, standards
|✓
|
|
|✓
|
|
|
|
|-
|align="left"|[http://precipit.at Precipitat, WebBox] New arch for decentralizing the Web, little server
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://www.privowny.com/ Privowny] †
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://prizzm.com Prizzm] †
|
|
|
|
|
|
|
|
|-
|align="left"|[http://projectdanube.org/ ProjectDanube] - open source, personal data
|✓
|✓
|✓
|
|
|
|✓
|
|-
|align="left"|[http://www.projectnori.org/ Project Nori] - open source, personal data
|✓
|✓
|✓
|
|
|
|
|
|-
|align="left"|[http://www.qiycorporate.com/ QIY] † - personal data, personal agent
|
|
|✓
|
|
|
|
|
|-
|align="left"|[[R-button]] - standards
|✓
|
|
|✓
|
|
|
|
|-
|align="left"|[http://redbeacon.com RedBeacon] † - personal shopping
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://sing.ly/ Singly] † - personal agent
|
|
|✓
|
|
|
|✓
|
|-
|align="left"|[http://www.socialnori.org/ Social Nori] - personal data, personal agent
|✓
|
|✓
|
|
|
|
|
|-
|align="left"|[http://www.switchbook.com/ SwitchBook] † - personal search
|
|
|
|
|
|
|
|
|-
|align="left"|[http://www.tangledp2p.com Tangled Web] † - mobile, P2P & PDS
|
|
|✓
|
|
|✓
|✓
|
|-
|align="left"|[http://tas3.eu/ TAS3.eu — Trusted Architecture for Securely Shared Services] - R&D toward a trusted architecture and set of adaptive security services for individuals
|✓
|✓
|
|✓
|
|
|
|
|-
|align="left"|[http://telehash.org Telehash] - standards, personal data protocols
|✓
|
|
|✓
|
|
|
|
|-
|align="left"|[http://www.banyanproject.com/ The Banyan Project]
|✓
|✓
|
|
|
|
|✓
|
|-
|align="left"|[http://themineproject.org/ The Mine! Project] - personal data, personal agent
|✓
|
|✓
|
|
|
|
|
|-
|align="left"|[http://www.thimbl.net/ Thimbl] †
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://www.thumbtack.com/ Thumbtack] † - personal markets
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://www.tiddlywiki.com/ TiddlyWiki] - a reusable non-linear personal Web notebook
|✓
|✓
|✓
|
|
|
|
|
|-
|align="left"|[http://ting.com/ Ting] †
|
|
|
|
|
|✓
|✓
|
|-
|align="left"|[http://www.trustfabric.com/ TrustFabric] † - personal networks
|
|
|
|
|
|
|
|
|-
|align="left"|[http://tucows.com Tucows] †
|
|
|
|
|
|✓
|✓
|
|-
|align="left"|[http://ubokia.com Übokia] personal RFP†
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://kantarainitiative.org/confluence/display/uma/ UMA] - standards
|✓
|
|
|✓
|
|
|
|
|-
|align="left"|[http://synergetics.be Synergetics] † - VRM for job markets
|
|
|
|
|
|
|✓
|
|-
|align="left"| [http://www.virtualzero.it/ VirtualZero] - Open food platform, supply chain transparency
|✓
|
|
|
|
|✓
|✓
|
|-
|align="left"|[http://www.vrmhub.net VRM Hub] Group meeting in London
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://www.vrmlabs.net VRM Labs] Research
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://code.google.com/p/webfinger/ webfinger] - standards
|✓
|✓
|
|✓
|
|✓
|
|
|-
|align="left"|[http://www.zaarly.com/ Zaarly] † personal RFP
|
|
|
|
|
|
|✓
|
|-
|}
NOTES:
† Indicates companies. Others are organizations, development projects or both. Some development projects are affiliated with companies. (e.g. Telehash and The Locker Project with Singly, and KRL with Kynetx.)
A - creating standard
B - Using other standards
1 - EventedAPI

== ProjectVRM Resources ==

* ProjectVRM [[mailing list]]
* ProjectVRM [http://blogs.law.harvard.edu/vrm blog]
* [[VRM FAQ]]
* VRM [Twitter stream http://twitter.com/vrm]

Conference Call archive and audio links can be found at the [[Project_VRM:Community_Portal | Community Portal]] page.

== VRM Events ==

Also see [http://cyber.law.harvard.edu/projectvrm/Events Events] page.
ProjectVRM events take place once or twice per year:
=== Upcoming Events ===
2012
* [http://panelpicker.sxsw.com/ideas/view/13611 Are Free Customers More Valuable Than Captive Ones?], by [http://doc.searls.com Doc Searls] at [http://sxsw.com/interactive South by Southwest Interactive], Austin, Texas, March 9-13.

=== Past Events ===
2011
*[http://www.internetidentityworkshop.com/iiw-12/ IIW #12][http://www.chenkrahman.com/ ,] May 3-5, Mountain View, CA
*[http://www.cvent.com/events/conversational-commerce-conference/event-summary-f70a703bbabf4cda930c1412dee2bf4f.aspx Conversational Commerce Conference], February 2-3, San Francisco
* [http://impact.kynetx.com/ IMPACT/2011], March 22-23, Salt Lake City, UT
* VRM Gathering at [[SXSW Interactive 2011]]
* [http://iiw12.eventbrite.com/ IIW XII (2011-A)] May 3-5, 2011, Mountain View, CA
* [http://iiw13.eventbrite.com/ IIW XIII (2011-B)] October 18-20, 2011, Mountain View, CA]

2010
* [[VRM+CRM%202010]] August 26-27 Harvard University, Cambridge, MA.

2009
* [[VRooM Leadership Workshop]] took place on 31 Oct * 1 Nov in Mountain View, CA
* [[VRM East Coast Workshop 2009]] (VRooM 2009) took place on 12-13 October at Harvard University
* [[VRM at SXSW 2009]] were meetings during SXSW in March 2009, Austin, TX
* [[VRM West Coast Workshop 2009]] took place May 15-16, 2009 in Palo Alto, CA.

2008
* [[VRM2008]] took place in Munich on 21/22 April 2008
* [[VRM Workshop 2008]] took place in July 2008 at Harvard University

[http://www.vrmhub.net/ VRM Hub] is a series of monthly meetings in London.

Other meetings and workshops take place before and during [http://www.internetidentityworkshop.com/ Internet Identity Workshops] in Mountain View, California, each Fall and Spring. VRM is also a topic at [http://kynetximpactspring2010.eventbrite.com/ Kynetx Impact] conferences.

== ProjectVRM Participation ==

We have two mailing lists:

* Our main [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list]
* Our geeks-only [https://cyber.law.harvard.edu/lists/info/opensourcevrm Open Source VRM developers list]

You can edit this wiki by:
* registering up at the top of this page
* sending e-mail to the [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list] asking to be enabled as an editor (to combat the spam problem).

And we encourage you to use the hashtag #VRM when blogging about the topic.

== Internal Links ==

* [[Comittees]]
* [[VRM History]]
* [[VRM Research Opportunities]]
* [[Implications]]

Main Page

2012-02-09T20:46:36Z

Jernst: fixed how to edit this wiki

== About VRM ==

VRM stands for [http://en.wikipedia.org/wiki/Vendor_Relationship_Management '''Vendor Relationship Management''']. VRM tools provide customers with both ''independence'' from vendors and ''better ways of engaging'' with vendors. The same tools can also support individuals' relations with schools, churches, government entities and other kinds of organizations.

To vendors, VRM is the customer-side counterpart of CRM (or [http://en.wikipedia.org/wiki/Customer_Relationship_Management Customer Relationship Management]). VRM tools provide customers with the means to bear their side of the relationship burden. They relieve CRM of the perceived need to "capture," "acquire," [http://en.wikipedia.org/wiki/Vendor_lock-in "lock in,"] "manage," and otherwise employ the language and thinking of slave-owners when dealing with customers. With VRM operating on the customer's side, CRM systems will no longer be alone in trying to improve the ways companies relate to customers. Customers will be also be involved, as fully empowered participants, rather than as captive followers.

== VRM Principles ==

VRM development work is based on the belief that ''free customers are more valuable than captive ones'' to themselves, to vendors, and to the larger economy. To be free 

#Customers must enter relationships with vendors as '''independent actors'''.
#Customers must be the '''points of integration for their own data'''.
#Customers must have '''control of data they generate and gather'''. This means they must be able to share data selectively and voluntarily.
#Customers must be able to '''assert their own terms of engagement'''.
#Customers must be '''free to express their demands and intentions outside of any one company's control'''.

== VRM Goals ==

In the "Markets Are Relationships" chapter of the [http://www.cluetrain.com/Cluetrain_10/index.html 10th Anniversary edition] of ''The Cluetrain Manifesto'', Doc Searls writes this about the goals of VRM efforts:

#'''Provide tools for individuals to manage relationships with organizations'''. These tools are personal. That is, they belong to the individual in the sense that they are under the individual's control. They can also be social, in the sense that they can connect with others and support group formation and action. But they need to be personal first.
#'''Make individuals the collection centers for their own data''', so that transaction histories, health records, membership details, service contracts, and other forms of personal data are no longer scattered throughout a forest of silos.
#'''Give individuals the ability to share data selectively''', without disclosing more personal information than the individual allows.
#'''Give individuals the ability to control how their data is used by others''', and for how long. At the individual's discretion, this may include agreements requiring others to delete the individual's data when the relationship ends.
#'''Give individuals the ability to assert their own terms of service''', reducing or eliminating the need for organization-written terms of service that nobody reads and everybody has to "accept" anyway.
#'''Give individuals means for expressing demand in the open market''', outside any organizational silo, without disclosing any unnecessary personal information.
#'''Make individuals platforms for business''' by opening the market to many kinds of third party services that serve buyers as well as sellers
#'''Base relationship-managing tools on open standards and open APIs (application program interfaces)'''. This will support a rising tide of activity that will lift an infinite variety of business boats plus other social goods.

== VRM Tools ==

These are ideal characteristics of VRM tools:

#'''VRM tools are personal'''. As with hammers, wallets, cars and mobile phones, people use them as individuals,. They are social only in secondary ways.
#'''VRM tools help customers express intent'''. These include preferences, policies, terms and means of engagement, authorizations, requests and anything else that’s possible in a free market, outside any one vendor’s silo or ranch.
#'''VRM tools help customers engage'''. This can be with each other, or with any organization, including (and especially) its CRM system.
#'''VRM tools help customers manage'''. This includes both their own data and systems and their relationships with other entities, and their systems.
#'''VRM tools are substitutable'''. This means no source of VRM tools can lock users in.

== VRM Development Work ==

Here is a partial list of VRM development efforts. Some are organizations, some are commercial entities, some are standing open source code development efforts:

{|border="1" align="center" style="text-align:center;"
!align="left"|Project Description
!Dev project
!FOSS
!PDS
!Standard(s)
!Language
!Communications
!Service
!Open API
|-
|align="left"|[http://www.azigo.com/ Azigo.com] † - personal data, personal agent
|
|
|✓
| B
|
|
|✓
|
|-
|align="left"|[http://connect.me/ Connect.Me] † - peer-to-peer reputation, personal agent
|
|
|
|
|
|
|
|
|-
|align="left"|[http://ctrl-shift.co.uk/ Ctrl-SHIFT] † - analysts
|
|
|
|
|
|
|
|
|-
|align="left"|[http://dot.UI dot.UI] †
|
|
|
|
|
|
|
|
|-
|align="left"|[[EmanciPay]] - person-driven payments
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://www.eventedapi.org/ Evented APIs] - standards
|✓
|
|
|✓ AB
|
|
|
|
|-
|align="left"|[http://freedomboxfoundation.org/ Freedom Box] personal server
|✓
|
|
|
|
|✓
|
|
|-
align="left"|[http://www.getabl.com/ Getabl] †
|
|
|
|
|
|
|✓
|
|-
|align="left"|[[GRM: Government Relationship Management]] - subcategory of VRM
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://higgins-project.org Higgins] - open source, personal data
|✓
|✓
|✓
| B
|
|
|
|
|-
|align="left"|[http://idcubed.org id3] - trust frameworks
|✓
|✓
|✓
| B
|
|
|
|
|-
|align="left"|[http://www.insidr.com/ Insidr] † - fourth party, agent
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://kantarainitiative.org/confluence/display/infosharing/Home Information Sharing Workgroup at Kantara] - legal agreements, trust frameworks
|✓
|
|
|
|
|
|
|
|-
|align="left"|[https://github.com/kynetx/krl KRL (Kinetic Rules Language)] - personal event networks, personal rulesets
|✓
|
|
|
|
|
|✓
|
|-
|align="left"|[http://kynetx.com Kynetx] † - personal event networks, personal rulesets
|✓
|
|
|
|
|
|✓
|
|-
|align="left"|[[ListenLog]] - personal data logging
|✓
|
|✓
|
|
|
|
|
|-
|align="left"|[https://github.com/quartzjer/Locker#readme The Locker Project] - open source, personal data
|✓
|✓
|✓
|
|
|
|
|
|-
|align="left"|[http://hover.com Hover.com] †
|
|
|
|
|
|
|
|
|-
|align="left"|[http://hypothes.is Hypothes.is] - open source, peer review
|✓
|✓
|
|
|
|
|
|
|-
|align="left"|[http://myinfo.cl MyInfo.cl] (Transitioning from [http://vrm.cl VRM.cl] †
|
|
|
|
|
|
|
|
|-
|align="left"|[http://newgov.us/ NewGov.us] - GRM
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://www.paoga.com/ Paoga] † - personal data, personal agent
|
|
|✓
|
|
|
|✓
|
|-
|align="left"|[http://pegasuspublic.wikispaces.com/ Pegasus]
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://personal.com Personal.com] † - personal data storage, personal agent
|
|
|✓
|
|
|
|✓
|
|-
|align="left"|[http://personaldataecosystem.org/ Personal Data Ecosystem Consortium (PDEC)] - industry collaborative
|✓
|✓
|✓
|✓
|
|
|
|
|-
|align="left"|[[Personal RFP]] - crowdsourcing, standards
|✓
|
|
|✓
|
|
|
|
|-
|align="left"|[http://precipit.at Precipitat, WebBox] New arch for decentralizing the Web, little server
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://www.privowny.com/ Privowny] †
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://prizzm.com Prizzm] †
|
|
|
|
|
|
|
|
|-
|align="left"|[http://projectdanube.org/ ProjectDanube] - open source, personal data
|✓
|✓
|✓
|
|
|
|✓
|
|-
|align="left"|[http://www.projectnori.org/ Project Nori] - open source, personal data
|✓
|✓
|✓
|
|
|
|
|
|-
|align="left"|[http://www.qiycorporate.com/ QIY] † - personal data, personal agent
|
|
|✓
|
|
|
|
|
|-
|align="left"|[[R-button]] - standards
|✓
|
|
|✓
|
|
|
|
|-
|align="left"|[http://redbeacon.com RedBeacon] † - personal shopping
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://sing.ly/ Singly] † - personal agent
|
|
|✓
|
|
|
|✓
|
|-
|align="left"|[http://www.socialnori.org/ Social Nori] - personal data, personal agent
|✓
|
|✓
|
|
|
|
|
|-
|align="left"|[http://www.switchbook.com/ SwitchBook] † - personal search
|
|
|
|
|
|
|
|
|-
|align="left"|[http://www.tangledp2p.com Tangled Web] † - mobile, P2P & PDS
|
|
|✓
|
|
|✓
|✓
|
|-
|align="left"|[http://tas3.eu/ TAS3.eu — Trusted Architecture for Securely Shared Services] - R&D toward a trusted architecture and set of adaptive security services for individuals
|✓
|✓
|
|✓
|
|
|
|
|-
|align="left"|[http://telehash.org Telehash] - standards, personal data protocols
|✓
|
|
|✓
|
|
|
|
|-
|align="left"|[http://www.banyanproject.com/ The Banyan Project]
|✓
|✓
|
|
|
|
|✓
|
|-
|align="left"|[http://themineproject.org/ The Mine! Project] - personal data, personal agent
|✓
|
|✓
|
|
|
|
|
|-
|align="left"|[http://www.thimbl.net/ Thimbl] †
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://www.thumbtack.com/ Thumbtack] † - personal markets
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://www.tiddlywiki.com/ TiddlyWiki] - a reusable non-linear personal Web notebook
|✓
|✓
|✓
|
|
|
|
|
|-
|align="left"|[http://ting.com/ Ting] †
|
|
|
|
|
|✓
|✓
|
|-
|align="left"|[http://www.trustfabric.com/ TrustFabric] † - personal networks
|
|
|
|
|
|
|
|
|-
|align="left"|[http://tucows.com Tucows] †
|
|
|
|
|
|✓
|✓
|
|-
|align="left"|[http://ubokia.com Übokia] personal RFP†
|
|
|
|
|
|
|✓
|
|-
|align="left"|[http://kantarainitiative.org/confluence/display/uma/ UMA] - standards
|✓
|
|
|✓
|
|
|
|
|-
|align="left"|[http://synergetics.be Synergetics] † - VRM for job markets
|
|
|
|
|
|
|✓
|
|-
|align="left"| [http://www.virtualzero.it/ VirtualZero] - Open food platform, supply chain transparency
|✓
|
|
|
|
|✓
|✓
|
|-
|align="left"|[http://www.vrmhub.net VRM Hub] Group meeting in London
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://www.vrmlabs.net VRM Labs] Research
|✓
|
|
|
|
|
|
|
|-
|align="left"|[http://code.google.com/p/webfinger/ webfinger] - standards
|✓
|✓
|
|✓
|
|✓
|
|
|-
|align="left"|[http://www.zaarly.com/ Zaarly] † personal RFP
|
|
|
|
|
|
|✓
|
|-
|}
NOTES:
† Indicates companies. Others are organizations, development projects or both. Some development projects are affiliated with companies. (e.g. Telehash and The Locker Project with Singly, and KRL with Kynetx.)
A - creating standard
B - Using other standards
1 - EventedAPI

== ProjectVRM Resources ==

* ProjectVRM [[mailing list]]
* ProjectVRM [http://blogs.law.harvard.edu/vrm blog]
* [[VRM FAQ]]
* VRM [Twitter stream http://twitter.com/vrm]

Conference Call archive and audio links can be found at the [[Project_VRM:Community_Portal | Community Portal]] page.

== VRM Events ==

Also see [http://cyber.law.harvard.edu/projectvrm/Events Events] page.
ProjectVRM events take place once or twice per year:
=== Upcoming Events ===
2012
* [http://panelpicker.sxsw.com/ideas/view/13611 Are Free Customers More Valuable Than Captive Ones?], by [http://doc.searls.com Doc Searls] at [http://sxsw.com/interactive South by Southwest Interactive], Austin, Texas, March 9-13.

=== Past Events ===
2011
*[http://www.internetidentityworkshop.com/iiw-12/ IIW #12][http://www.chenkrahman.com/ ,] May 3-5, Mountain View, CA
*[http://www.cvent.com/events/conversational-commerce-conference/event-summary-f70a703bbabf4cda930c1412dee2bf4f.aspx Conversational Commerce Conference], February 2-3, San Francisco
* [http://impact.kynetx.com/ IMPACT/2011], March 22-23, Salt Lake City, UT
* VRM Gathering at [[SXSW Interactive 2011]]
* [http://iiw12.eventbrite.com/ IIW XII (2011-A)] May 3-5, 2011, Mountain View, CA
* [http://iiw13.eventbrite.com/ IIW XIII (2011-B)] October 18-20, 2011, Mountain View, CA]

2010
* [[VRM+CRM%202010]] August 26-27 Harvard University, Cambridge, MA.

2009
* [[VRooM Leadership Workshop]] took place on 31 Oct * 1 Nov in Mountain View, CA
* [[VRM East Coast Workshop 2009]] (VRooM 2009) took place on 12-13 October at Harvard University
* [[VRM at SXSW 2009]] were meetings during SXSW in March 2009, Austin, TX
* [[VRM West Coast Workshop 2009]] took place May 15-16, 2009 in Palo Alto, CA.

2008
* [[VRM2008]] took place in Munich on 21/22 April 2008
* [[VRM Workshop 2008]] took place in July 2008 at Harvard University

[http://www.vrmhub.net/ VRM Hub] is a series of monthly meetings in London.

Other meetings and workshops take place before and during [http://www.internetidentityworkshop.com/ Internet Identity Workshops] in Mountain View, California, each Fall and Spring. VRM is also a topic at [http://kynetximpactspring2010.eventbrite.com/ Kynetx Impact] conferences.

== ProjectVRM Participation ==

We have two mailing lists:

* Our main [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list]
* Our geeks-only [https://cyber.law.harvard.edu/lists/info/opensourcevrm Open Source VRM developers list]

You can edit this wiki by:
* registering up at the top of this page
* sending e-mail to the [http://cyber.law.harvard.edu/lists/info/projectvrm Project VRM mailing list] asking to be enabled as an editor (to combat the spam problem).

And we encourage you to use the hashtag #VRM when blogging about the topic.

== Internal Links ==

* [[Comittees]]
* [[VRM History]]
* [[VRM Research Opportunities]]
* [[Implications]]

Expressions of Relationships

2007-01-25T22:59:37Z

Jernst: ongoing edits

These are my rough notes of what is being written on the flip chart during the VRM meeting breakout on 2006-01-25.

==Types of Relationships==
* marriage
* business partnership
* counselor
* subscription
* friendship
* family
* contract
* employment
* confucian
* mentor / advisor
* citizenship
* familiar stranger
* customer
* vendor
* circle of trust
* sponsor
* priest / shaman / rabbi / ...
* advocate
* alumni
* nemesis
* cohorts
* shared experience

==Expressions of Relationships==
You know it is a relationship when ...
* there are implications for the future
* expectations
* recognition
* subscription
* payment
* tipping
* genealogy
* hate sites
* strong feelings
* recommend
* contract
* employment
* ask advice
* expose yourself to vulnerability ("trust")
* blacklist
* conversation
* stalking
* repeat patronage
* badmouth
* reliance
* federation
* referral/introduction
* sponsor
* invite
* rebuff
* evaluate
* bug / PDA
* advocate
* commenting (e.g. blogs)
* give gifts
* find
* respond
* keep apprised
* request
* extend credit
* support
* vouch
* shared experience

==Dimensions==
* Time
* Transparency
* Intensity
* Commitment
* Control
* Potential to real
* Reciprocity
* Symmetry
* Frequency of interaction

== Some interesting questions / thoughts ==
* Are we presuming that relationships are bidirectional? (e.g. crush) No ...
* Relationships are not boolean -- there is a degree, e.g. very close vs. "have heard of some guy.."

Expressions of Relationships

2007-01-25T22:56:56Z

Jernst: ongoing edits

These are my rough notes of what is being written on the flip chart during the VRM meeting breakout on 2006-01-25.

==Types of Relationships==
* marriage
* business partnership
* counselor
* subscription
* friendship
* family
* contract
* employment
* confucian
* mentor / advisor
* citizenship
* familiar stranger
* customer
* vendor
* circle of trust
* sponsor
* priest / shaman / rabbi / ...
* advocate
* alumni
* nemesis
* cohorts

==Expressions of Relationships==
You know it is a relationship when ...
* there are implications for the future
* expectations
* recognition
* subscription
* payment
* tipping
* genealogy
* hate sites
* strong feelings
* recommend
* contract
* employment
* ask advice
* expose yourself to vulnerability ("trust")
* blacklist
* conversation
* stalking
* repeat patronage
* badmouth
* reliance
* federation
* referral/introduction
* sponsor
* invite
* rebuff
* evaluate
* bug / PDA
* advocate
* commenting (e.g. blogs)
* give gifts
* find
* respond
* keep apprised

==Dimensions==
* Time
* Transparency
* Intensity
* Commitment
* Control
* Potential to real
* Reciprocity
* Symmetry

== Some interesting questions / thoughts ==
* Are we presuming that relationships are bidirectional? (e.g. crush) No ...
* Relationships are not boolean -- there is a degree, e.g. very close vs. "have heard of some guy.."

Expressions of Relationships

2007-01-25T22:53:17Z

Jernst: ongoing edits

These are my rough notes of what is being written on the flip chart during the VRM meeting breakout on 2006-01-25.

==Types of Relationships==
* marriage
* business partnership
* counselor
* subscription
* friendship
* family
* contract
* employment
* confucian
* mentor / advisor
* citizenship
* familiar stranger
* customer
* vendor
* circle of trust
* sponsor
* priest / shaman / rabbi / ...
* advocate
* alumni
* nemesis
* cohorts

==Expressions of Relationships==
You know it is a relationship when ...
* there are implications for the future
* expectations
* recognition
* subscription
* payment
* tipping
* genealogy
* hate sites
* strong feelings
* recommend
* contract
* employment
* ask advice
* expose yourself to vulnerability ("trust")
* blacklist
* conversation
* stalking
* repeat patronage
* badmouth
* reliance
* federation
* referral/introduction
* sponsor
* invite
* rebuff
* evaluate
* bug / PDA
* advocate
* commenting (e.g. blogs)

== Some interesting questions / thoughts ==
* Are we presuming that relationships are bidirectional? (e.g. crush) No ...
* Relationships are not boolean -- there is a degree, e.g. very close vs. "have heard of some guy.."

Expressions of Relationships

2007-01-25T22:48:46Z

Jernst: ongoing edits

These are my rough notes of what is being written on the flip chart during the VRM meeting breakout on 2006-01-25.

==Types of Relationships==
* marriage
* business partnership
* counselor
* subscription
* friendship
* family
* contract
* employment
* confucian
* mentor / advisor
* citizenship
* familiar stranger
* customer
* vendor
* circle of trust
* sponsor
* priest / shaman / rabbi / ...
* advocate

==Expressions of Relationships==
You know it is a relationship when ...
* there are implications for the future
* expectations
* recognition
* subscription
* payment
* tipping
* genealogy
* hate sites
* strong feelings
* recommend
* contract
* employment
* ask advice
* expose yourself to vulnerability ("trust")
* blacklist
* conversation
* stalking
* repeat patronage
* badmouth
* reliance
* federation
* referral/introduction
* sponsor
* invite
* rebuff
* evaluate
* bug / PDA
* advocate
* commenting (e.g. blogs)

== Some interesting questions ==
* Are we presuming that relationships are bidirectional? (e.g. crush) No ...

Expressions of Relationships

2007-01-25T22:46:04Z

Jernst: ongoing edits

Expressions of Relationships

2007-01-25T22:40:56Z

Jernst: ongoing edits

Expressions of Relationships

2007-01-25T22:37:53Z

Jernst: ongoing edits

These are my rough notes of what is being written on the flip chart during the VRM meeting breakout on 2006-01-25.

==Types of Relationships==
* marriage
* business partnership
* counselor
* subscription

==Expressions of Relationships==
You know it is a relationship when ...
* there are implications for the future
* expectations
* recognition
* subscription
* payment

Main Page

2007-01-25T22:36:14Z

Jernst: added expressions of relationships

<big>'''Project VRM'''</big>

VRM, or Vendor Relationship Management, is the reciprocal of CRM or [http://en.wikipedia.org/wiki/Customer_Relationship_Management Customer Relationship Management]. It provides customers with tools for engaging with vendors in ways that work for both parties.

CRM systems until now have borne the full burden of relating with customers. VRM will provide customers with the means to bear some of that weight, and to help make markets work for ''both'' vendors and customers in ways that don't require the former to "lock in" the latter.

More on the [[About | About Page]].

Note: the shortest link to this page is http://projectvrm.org.

=== Resources ===

* ProjectVRM [[mailing list]]

* VRM and -related [[events]]

* VRM [[technology]]

* VRM [[development efforts]]

* VRM [[project ideas]]

* VRM coverage in [[blogs]]

* VRM discussion in [[VRM discussion in podcasts | podcasts]]

* [[Questions raised]] by VRM

* VRM [[challenges and use cases]]

* List of VRM or VRMlike comnpanies [[VRMcompanies]]

* VRM [[scenarios]]

* VRM [[process]]

* [[Expressions of Relationships]] (notes from VRM meeting 2006-01-25)

* Other [[related efforts]]

Interesting Links

2007-01-04T03:25:33Z

Jernst: added myself

[http://cyber.law.harvard.edu/ The Berkman Center for Internet & Society at Harvard Law School]

[http://www.windley.com/events/iiw2006b/ The Internet Identity Workshop]

Link to another take on a [[vrm diagram]]

== People's Blogs ==

[http://doc.weblogs.com Doc Searls]

[http://blog.joeandrieu.com Joe Andrieu]

[http://gesturelab.com Steve Gillmor]

[http://www.blackmailr.com/smr Whitney McNamara]

[http://aqualung.typepad.com/aqualung Ric Hayman]

[http://bbenz.typepad.com/softwaresoapbox Brian Benz]

[http://netmesh.info/jernst Johannes Ernst]

*If you are interested in the VRM conversation, please add your blog...

Internet Identity Workshop 2006b

2007-01-03T06:06:48Z

Jernst: added my own post

[http://iiw.windley.com/wiki/Workshop2006b IIW 2006b]

The second Internet Identity Workshop of 2006  the one called IIW2006b, was the first event at which VRM was brought up. Here are some reports from blogs:

* [http://blog.joeandrieu.com/2006/11/21/vrm-make-a-gesture-create-a-market/ VRM: Make a gesture, create a market]
* [http://confusedofcalcutta.com/2006/11/16/doc-on-vrm/ Doc on VRM]
* [http://www.gentleye.com/digito-society/?p=662 Doc on VRM or Your CRM Just Exploded!]
* [http://spellcoder.com/blogs/dodyg/archive/2006/12/07/4020.aspx VRM Part Deux]
* [http://www.attentiontrust.org/node/408 VRM and CRM]
* [http://netmesh.info/jernst/Digital_Identity/doc-searls-vendor-relationship-management.html Doc Searls: Vendor Relationship Management] (Johannes Ernst)

VRM Meeting

2006-12-22T05:56:45Z

Jernst: added Johannes Ernst

This is a VRM Developers Meeting.

The idea is to keep is small, and focused just on development work: who's doing what, who's planning what, and how we can help each other do whatever we're doing.

The date is January 25 in Redwood City. Details will be up here shortly.

Meanwhile this page is also where we sign up. Add your name and relevant links to the list.

List of attendees:

* [http://cyber.law.harvard.edu/home/doc_searls Doc Searls]
* http://lid.netmesh.org/images/openid-relying-party-authenticated.gif [http://netmesh.info/jernst Johannes Ernst]

Information flow

2006-12-07T18:25:12Z

Jernst: initial content

As it emerged at the white board during a VRM session at [http://iiw.windley.com/wiki/Workshop2006b Internet Identity Workshop].

http://cyber.law.harvard.edu/projectvrm/images/c/ca/Vendor-relationship-management-flow.jpg

Some prose describing this diagram on [http://netmesh.info/jernst/Digital_Identity/doc-searls-vendor-relationship-management.html Johannes Ernst's Blog].

Main Page

2006-12-07T18:23:30Z

Jernst: added Information flow section

File:Vendor-relationship-management-flow.jpg

2006-12-07T18:20:47Z

Jernst: Illustrates the information flow for Vendor Relationship Management, as it emerged on the white board at the [http://iiw.windley.com/wiki/Workshop2006b Internet Identity Workshop] in December, 2006

Illustrates the information flow for Vendor Relationship Management, as it emerged on the white board at the [http://iiw.windley.com/wiki/Workshop2006b Internet Identity Workshop] in December, 2006